Reports
Because SmartMove uses GPRS large amounts of information can be collected and recorded. The position of every car is recorded along with every significant event. The data can be held indefinitely and the opportunities for analyzing this data are almost endless. Reports can be produced for the police, the regulator, the fleet manager, owners, and drivers.
All reports are provided using a standard internet browser and are available to anyone with internet access and permission. Currently reports are available to fleet management but in future a more sophisticated access mechanism will allow different people to have access to different reports.
Samples of the reports include:
Booking details
Gives a complete history of a booking. Details include
- Booking details (who, when, operator, etc.)
- Pickup/destination details
- Significant events.
- Map showing route taken to pickup point (brown line) and route taken when engaged (blue line).
This report is useful for investigating complaints and for responding to police queries
Some reports have tracking details for
nominated times that include a map.
Find taxi report
Lists the taxis that were near an address in a period of interest.
Also useful for investigating complaints and for responding to police queries.
Service delivery report
Gives a variety of booking statistics in table and graphical formats as required by regulators.
No-show report
Used for quality assurance, the report lists jobs where the driver was nowhere near the pickup address when a “no-show” was reported.
Job totals
Gives a summary of bookings taken over a nominated period. If DocketKiller is being used then hails and walk-ups are also included.
On hold
Music and messages on hold
Fleet hardware report
Available to SmartMove support staff only, this report gives statistics on the performance of the in-vehicle equipment and is used to investigate fault reports.
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