The SmartMove System
SmartMove is a location (GPS*) based, integrated Taxi Dispatch and Vehicle Location system operating over a public mobile phone (GPRS**) network. With the installation of a touch screen in each taxi and the SmartMove booking/dispatch software on your base computer (with internet access), a taxi fleet has everything necessary to run a successful, efficient operation. By using the mobile phone networks, smartMOVE removes the need for expensive private radio network infrastructure. With its dual-network structure smartMOVE has access to not just one, but three mobile networks — Telstra, Optus, and Vodafone — which means that if one mobile network temporarliy drops out, the system will continue to dispatch jobs.
At the call-centre, customer details and preferences are entered into the user-friendly booking form and SmartMove takes care of the rest. Jobs are automatically dispatched over the public mobile network to the most suitable car and displayed on the driver’s Touch Screen. The selection of a car is automatic, based on location, queue position, type of vehicle and company rules.
SmartMove bookings can be made
- by phone at your call centre
- via the internet, and
- via a text message from a mobile phone.
* The Global Positioning System (GPS) is a satellite-based navigation system made up of a network of satellites and recievers.
GPS works in any weather conditions, anywhere in the world, 24 hours a day. GPS satellites circle the earth twice a day in a very precise orbit and transmit signal information to earth. GPS receivers take this information and use triangulation to calculate the user's exact location.
A GPS receiver must be locked on to the signal of at least three satellites to calculate a position (latitude and longitude) and track movement. Once the user's position has been determined, the GPS unit can calculate other information, such as speed, trip distance, distance to destination and more (ref).
** General Packet Radio Service (GPRS) is a standard for wireless communications which runs at higher speeds compared with current GSM (Global System for Mobile Communications) systems. GPRS is an efficient use of limited bandwidth and is particularly suited for sending and receiving small bursts of data, such as e-mail and Web browsing, as well as large volumes of data (ref).
|
